FAQ
Questions, answered straight.
Everything people ask us before and after they subscribe. Don't see yours? Message us — a person replies, usually within minutes.
What is KemoTV?
KemoTV is an IPTV subscription for Canada and the USA: live TV channels and an on-demand library delivered over your internet connection instead of cable or satellite. One login gives you 22,000+ live channels and 120,000+ movies and series on the devices you already own.
Is Kemo TV the same as KemoTV and Kemo IPTV?
Yes. KemoTV, Kemo TV, Kemo-TV, KemoIPTV and Kemo IPTV are all names people use for our service. However you spell it, you're in the right place: kemotv.ca.
Does KemoTV work in the USA?
Yes. KemoTV works in all 50 states with the same plans, prices in US dollars and 24/7 support. See our KemoTV USA page for the US line-up and setup tips.
Where can I buy KemoTV safely?
Order only on kemotv.ca or through our official WhatsApp, +1 (347) 676-4880. "Kemo" is a popular name and lookalike sites are common — if a site or seller isn't one of these two, it isn't us.
Does KemoTV work with Rogers, Bell, Telus, Vidéotron and other Canadian internet providers?
Yes. KemoTV runs on any Canadian internet connection — Rogers, Bell, Telus, Vidéotron, Shaw, Cogeco, Fizz, Starlink and smaller providers alike. No VPN is required.
How quickly is my subscription activated?
Most orders are live within 10 minutes of payment. Once we confirm your order on WhatsApp we send your username, password and server URL, plus the setup guide for your device.
How do I know it will work on my setup before I buy?
Message us on WhatsApp with your device and internet speed and we'll tell you honestly whether it's a good fit. Every plan is also covered by our 7-day money-back guarantee: if a technical problem can't be fixed, you get your money back.
Which devices can I use?
Amazon Firestick and Fire TV, Samsung and LG smart TVs, Android phones, tablets and TV boxes, Google TV and Nvidia Shield, iPhone, iPad and Apple TV, MAG boxes, Enigma2 receivers, and Windows or Mac computers. Our setup guides cover each one step by step.
What internet speed do I need?
Around 10 Mbps per screen is plenty for HD and 25 Mbps for 4K. A wired Ethernet connection or 5 GHz Wi-Fi gives the smoothest picture, especially for live sports.
Can I watch on more than one TV at the same time?
Yes. Plans are sold by the number of simultaneous connections: 1 to 3 devices on standard plans, and up to 5 with a multi-device bundle. Pick the count that matches how many screens will be streaming at the same moment.
How do I pay?
Tap any Buy button to open WhatsApp with your order pre-filled. We reply with secure payment options and activate your line as soon as payment is confirmed.
Is there a contract or automatic renewal?
No. You pay once for 3, 6, 12 or 24 months. Nothing renews automatically; we simply remind you before your plan ends so you can decide.
Does it include a TV guide and catch-up?
Yes. A full electronic programme guide (EPG) is included, and catch-up is available on supported channels when you use a player such as TiviMate or IPTV Smarters Pro.
Can I use KemoTV when I travel?
Yes. Your subscription works anywhere with a stable internet connection — the cottage, a hotel or abroad. Just stay within the number of devices on your plan.
What happens if a channel stops working?
Send us the channel name on WhatsApp. Our team monitors streams around the clock and most channel issues are fixed or rerouted to a backup feed quickly.
What is your refund policy?
If you hit a technical fault within 7 days of purchase and our support team can't resolve it, we refund your payment. The full details are on our Refund Policy page.
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Pick a plan, tap Buy, and we'll have you watching before the next period starts.